Privacy policy

Appalachian Exteriors LLC — Privacy Policy

Last Updated: 01/20/2026

Appalachian Exteriors LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit paexteriors.com, submit a form, call or text us, or interact with our services.

By using our website or providing your information, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

- Name

- Email address

- Phone number

- Property address

- Project details or messages submitted via forms

- Any information provided during calls, texts, emails, or estimate requests

B. Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address

- Device and browser information

- Pages visited

- Time spent on pages

- Referring website

We use cookies and similar technologies for analytics and site functionality.

2. How We Use Your Information

- We use your information to:

- Respond to inquiries and provide estimates

- Communicate about your project

- Schedule site visits

- Send updates, reminders, and service-related messages

- Improve our website and customer experience

- Comply with legal obligations

We do not sell or rent your personal information.

3. SMS/Text Message Policy (A2P Compliance)

By providing your phone number, you consent to receive SMS messages, calls, and prerecorded voice messages from Appalachian Exteriors LLC for:

- Scheduling

- Project updates

- Appointment reminders

- Estimate requests

- Customer support

- Marketing or promotional messages (if opted in)

Message Frequency

Message frequency varies based on your interactions with us.

Opt-Out

You may opt out at any time by replying:

STOP – to stop receiving text messages
HELP – for assistance

Opting out of marketing messages will not prevent us from sending important service-related messages (e.g., scheduling or project updates).

Carrier Disclaimers

- Message and data rates may apply.

- Carriers are not liable for delayed or undelivered messages.

- We use secure, verified A2P channels for SMS compliance.

Mobile Information Sharing Statement

Appalachian Exteriors LLC does not share mobile numbers or SMS consent with third parties for their own marketing or promotional purposes.

We may share your mobile number only with:

- Our trusted service providers who assist with delivering messages (such as scheduling tools, CRM platforms, or SMS delivery partners)

- Carriers or messaging platforms as required for message routing and compliance

- Government agencies if required by law

These partners are strictly prohibited from using your number for anything other than delivering our communications to you.

We do not sell, rent, or transfer mobile numbers for unrelated marketing purposes.

Your SMS consent applies only to Appalachian Exteriors LLC and may be revoked at any time by replying STOP to any message.

4. Sharing of Information

We may share your information only with:

- Service providers assisting with scheduling, messaging, analytics, or customer management

- Payment processors (for invoice payments)

- Insurance or permit agencies when required

- Government bodies when legally required

We do not share your personal information for unrelated marketing purposes.

5. Data Security

We take reasonable technical and organizational measures to safeguard your information, including:

- Secure data storage

- Access controls

- Encrypted communications where applicable

However, no method of transmission over the Internet can be guaranteed 100% secure.

6. Your Rights

If you are a Pennsylvania resident, you may:

- Request access to the personal data we hold

- Request updates or corrections

- Request deletion (unless required for legal or project-related obligations)

To submit a request, contact us at [email protected].

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect information from children.

8. Links to Other Websites

Our website may include links to external sites.
We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact us:

Appalachian Exteriors LLC
Email: [email protected]
Phone: (717) 752-1993
Website: paexteriors.com